Thank you for choosing our website development company. We are committed to providing high-quality
services to all our clients. However, we understand that there may be situations where you need to
cancel your project or request a refund.
1. Cancellation of the Project
If you decide to cancel your project before any work has been started, you may be eligible for a full
refund of your deposit. However, if any work has already been started, we reserve the right to retain a
portion of your deposit to cover the cost of the work completed.
2. Refund for Completed Work
If you are not satisfied with the completed work and wish to request a refund, please notify us within 14
days of the completion of the project. We will work with you to understand the issues and try to resolve
them. If we are unable to resolve the issues to your satisfaction, we will issue a refund for the portion of
the work that is deemed unsatisfactory.
3. Refund for Abandoned Projects
If you abandon a project and do not respond to our communication for more than 30 days, we reserve
the right to consider the project complete and bill you for any work completed. In such cases, no refunds
will be issued.
4. Payment Processing Fees
We do not refund payment processing fees (e.g., PayPal fees, credit card processing fees) as these are
non-refundable.
5. Refund Processing Time
Refunds will be processed within 30 days of the request. The refund will be issued in the same form as
the original payment.
6. Changes to Refund Policy
We reserve the right to modify this refund policy at any time without notice. The updated refund policy
will be posted on our website.
If you have any questions about our refund policy, please contact us. We are happy to address any
concerns you may have.
